Among the outstanding applications for the use of our devices, thanks to their special features thanks to their robustness and striking colours, is the use in buildings in the so-called Evacuation Shelters in Buildings. On the other hand, our intercom devices also have more interesting applications inside and outside buildings, such as information points (yellow Panphones) or SOS assistance (red Panphones) and even help points or information kiosks (where our metal intercoms or cards embedded in other third-party devices can be found). Elevators are another common use for incorporating intercom for help (embedded cards) or at access doors to parking lots or restricted areas, being some of the many applications available.
Safety and trust are important for emergency use, which is why Ciser System products are ideal thanks to their robustness and quality, in addition to offering all the functionalities for compliance with the safety regulations in buildings for Evacuation Shelters.
Ciser System devices are of very good quality with industrial characteristics designed for extensive use thanks to the fact that they are robust, resistant and can be installed both indoors and outdoors. In addition, as they allow IP or mobile data communication, they can be located at any point in the building wirelessly or by cable.
Its use is so wide that here we only name some of the possibilities for finding Ciser System technology:
In Spain, the building regulations CTE SUA9/SI 3 must be complied with in buildings and ensure that there are rooms that are conditioned and enabled for the so-called Evacuation Shelter or Evacuation Areas. This regulation follows the requirements at European level regarding Constructive Safety in buildings, with similar regulations in other countries focused on the same application. Evacuation Shelter are areas or premises designed to safeguard disabled people in the evacuation process in an emergency, until they can be evacuated with external help. These Evacuation Shelter, according to the standard, must provide security and communication at all times to the people who are there in the event of an emergency.
Ciser System equipment is enabled to offer communication services in the Evacuation Shelter due to its resistance and because it complies with all the statements indicated in the accessibility and security standard, in addition to adding more features that make it ideal in these environments. It has all the accessibility features such as Braille to indicate the call buttons, backlit button with different lighting states to indicate the status of the call, audio messages throughout the call process, and the magnetic loop and camera can be added to offer more features and improve assistance.
Intercommunication can be to central command and control posts or emergency services. By using communication standards, intercommunication is possible through IP-SIP lines and/or mobile lines, allowing communication at all times. Additionally, the availability of the equipment can be monitored remotely, being able to attend, supervise and control the devices from remote sites and guarantee that they will be available when emergencies arise.
Ciser System devices also allow external elements to be controlled with the available relays and digital inputs and outputs, providing more capacity to the special installations of the Evacuation Zone. It is also possible to use the additional IP ports for the interconnection of other external devices.
Another common use of Ciser System devices is the SOS Information and Emergency Points (Yellow and Red Panphones), which can be installed at different points in buildings to offer assistance in case of emergency or help if required. They allow hands-free communication in noisy environments with very good audio quality with the monitoring or surveillance centers of the building. Normally these are located at common passage points, in emergency stairs, next to elevators, in parking lots, exit/evacuation doors and more.
Also the PCB cards/boards Ciser System manufactures in-house are widely used in elevators and information kiosks, since they can be integrated into other devices, allowing all the intercom and control features they offer.
The installation of Ciser System equipment, both devices and cards, is flexible and unlimited, thanks to its connection features with standard IP-SIP, 4G/LTE, WIFI communications, allowing connectivity at any point in the building or outside it, with no limitation on the number of devices. All of them can be controlled and monitored remotely, so that their operation can be supervised at all times from technical or command posts. They can even be distributed across different campuses or locations, and be monitored as well. This facilitates the maintenance work on the equipment, because it is also possible to perform configurations and updates remotely and in bulk easily, through the use of the web application itself, through other standard applications (with SMNP, SCADA), or through APIs.
The other common uses of Ciser Systems products are those known as access control and intercom at access doors in restricted areas, parking lots, warehouses and others. Where it is possible to open the door remotely on demand or by means of a typed code, QR code. It is now also possible to configure time codes and time control for special accesses.
It should also be noted that Ciser System solutions use communication protocols and standards, and can be integrated with proprietary or third-party communications solutions or special installations such as switchboards (PBX), video surveillance systems, public address systems, access controls, alarm systems, security and control and infrastructure management software applications, ERPs, among others, all of which are widely used in special building installations.
As an added value, it is also important to highlight that it is possible to save operating histories and produce reports, which can also be used by external advanced reporting applications, dashboards, data analytics (Big Data), artificial intelligence, among others, for other applications and service analysis.
Ciser System can perform Custom developments on the plates, devices, software applications and CiserPBX switchboard.
The Ciser System IP Intercom and Control solutions for applications in Evacuation Shelter, Evacuation areas, SOS points and information posts in buildings, among others, allow the communication and remote management of the devices, which can have different configurations and formats (integrated equipment or cards). Intercommunication is carried out via IP SIP or 4G/LTE, through private networks or through CiserPBX (in the cloud or private network). Remote management and monitoring can be carried out from different points in the network and can be carried out from one or more centers. Integration with third-party applications connected to the network is possible.
Panphone C Series products, mainly those for SOS Emergency, are prepared to comply with the CTE SUA9/SI 3-7 building standard with the ability to carry out emergency communication in Evacuation Shelter (evacuation area) with the special characteristics required by accessibility regulations, incorporating facilities for communication for people with disabilities such as Braille to signal the call buttons, backlit button with illuminated indication of the call status, audio messages that inform at all times the process of the call, and as additional elements that are not in the standard but that can be incorporated to add more assistance elements, the magnetic loop and the camera.
They allow reliable and high-quality intercommunication with the control center and/or emergency services, and can also be monitored remotely, which facilitates maintenance and control tasks, as well as allowing their availability to be known at all times.
Ciser System’s intercom PCB cards can be integrated into third-party devices, providing all IP intercom and control services. They have been widely used in elevators to provide assistance when required. They are also used in information kiosks that are generally used in office buildings or centers to provide general information to the public. In addition to having the possibility of using a communications port for other applications, they have relays and digital input and output ports to control different devices. They have been used for information kiosks, ATMs, vending machines, among others.
Communication with the assistance center can be via wireless with mobile network communication (GSM, LTE/4g) or Wifi.
Panphone devices allow access control to rooms or areas of the building, both inside and outside. They are mainly used for access to parking lots, access doors, guardhouses, warehouses, private areas and in general to particularly restricted areas. They have relays that control doors or external devices as well as offering all the features of intercom or video transmission in the case of devices with a camera. Doors can be opened remotely or by means of a code (by keyboard or QR with camera), or proximity card. Access is configurable and programmable allowing the possibility of access by schedule or time.
They are very versatile devices in different versions for flush-mounting and surface-mounting, vandal-proof and very resistant to the elements, and can be installed in places where it is difficult to reach with physical wiring because there are wireless versions with WIFI IP-SIP or LTE/4G.
Both the IP-SIP Panphone with camera, IP Cameras and IP Wall Monitor from Ciser System can be integrated into video surveillance systems, since they use VideoIP and standard codecs.
The IP Public Address system from Ciser System is ideal for broadcasting announcements and sounds in large buildings. Both wall speakers, ceiling speakers, and IP speakers are POE, which makes their installation easier and more flexible. It is also possible to use IP Gateways that adapt traditional loudspeakers and amplifiers to the IP PA system. Messages can be broadcast in a scheduled, centralized and zone-based manner.
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